Heroku is unable to verify your DNS / Invalid SSL certificate

Priority: Medium
Client request was to point app to this subdomain https://nutritionplanning.well-choices.com/

We changed Custom domain value but we get following message “Heroku is unable to verify your DNS” also SSL (Let’s encrypt is not valid for this subdomain, it’s valid for well-choices-20027.botics.co)

Project ID: well-choices-20027.botics.co
Project Link: https://app.crowdbotics.com/dashboard/app/20027

Hi @radac, thanks for writing in!

I’m sorry you’re having problems with your certificates. You should’ve received instructions to update the CNAME record for this custom domain, it should have the following value: larval-reaches-wafpw1fdam51q9bfwdotp3er.herokudns.com.

Once you update it your certificates should work.

Hi @dmitrii.k,

I have updated DNS entries, check below:

abel@elitebook:~$ dig nutritionplanning.well-choices.com +short
1 Like

Hi @radac,

I’ve refreshed the ACM status for your app, the certificates are now in order.

Happy coding!