Automation of processes is a critical part of operational efficiency across all industries. Although sales isn't typically thought of as a department in need of automation, it is the key function that drives the growth of any company. Other processes can cut costs to boost profits, but only sales can help you make more money and gain the title of a market leader. Thus, why wouldn't you automate the sales process as much as possible?
This is a companion discussion topic for the original entry at https://blog.crowdbotics.com/how-to-automate-sales-for-faster-customer-onboarding/