Customer service isn’t just about being courteous to your customers — it’s an element of business operations that can impact your bottom line and affect how your company is viewed in the public eye. You have to maintain not only quality support standards but also a quality support interface.
This is a companion discussion topic for the original entry at https://blog.crowdbotics.com/how-to-create-a-customer-service-chatbot-for-facebook-messenger-with-chatfuel/